Privacy Policy

SCR111 Casino is committed to protecting the privacy of its players and handling personal information responsibly. This Privacy Policy explains what information may be collected when you use our website, how that information is used, when it may be shared and the measures we take to safeguard your data.

By accessing the SCR111 Casino website or creating a player account, you acknowledge that you have read and accepted this Privacy Policy. We may revise this document from time to time to reflect changes in legislation, security practices or our services. The latest version will always be published on this page.

Information We Collect

To provide our gaming services and maintain a secure platform, SCR111 Casino may collect several categories of information.

Registration Information

When creating an account, you may be asked to provide personal details such as your full name, email address, telephone number, residential address, date of birth and other information required to establish your account.

Identity Verification

To comply with licensing requirements and Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, SCR111 Casino may request documents such as a government-issued ID, proof of address or payment verification documents before certain transactions are approved.

Gaming and Transaction Information

We may collect records relating to your casino activity, including deposits, withdrawals, betting history, payment methods, bonus participation, account balances and other transaction details.

Technical Information

When you use our website, certain technical information may be collected automatically. This may include your IP address, browser type, operating system, device information, cookies, session identifiers and website usage statistics.

Customer Support

If you contact SCR111 Casino through live chat, email or other communication channels, your correspondence may be retained to assist with enquiries, resolve disputes and improve customer support services.

How We Use Your Information

SCR111 Casino uses personal information to:

create and manage player accounts;
process deposits, withdrawals and gaming transactions;
verify player identity and account ownership;
comply with legal, regulatory and licensing obligations;
detect and prevent fraud, money laundering and other prohibited activities;
provide customer support and resolve account issues;
improve website functionality, performance and security;
send promotional communications where consent has been provided.

Promotional Communications

Players who choose to receive marketing communications may receive emails or notifications about bonuses, tournaments, exclusive promotions, new game releases and other casino updates.

You may opt out of promotional communications at any time by changing your account settings, using the unsubscribe option included in marketing emails or contacting our support team. Service-related notifications concerning account security or financial transactions may still be sent where necessary.

SCR111 Casino does not sell or rent personal information to third parties.

Information may be shared only when necessary with:

payment service providers;
identity verification and compliance partners;
fraud prevention and cybersecurity providers;
hosting and cloud infrastructure providers;
customer support software providers;
affiliated companies involved in operating the platform;
regulatory authorities, courts or law enforcement agencies where disclosure is required by applicable law.

All authorised partners are required to maintain appropriate security and confidentiality standards when processing personal information.

Data Security

SCR111 Casino applies technical, administrative and organisational safeguards designed to help protect personal information from unauthorised access, misuse, disclosure, alteration or accidental loss.

Although recognised security technologies are used throughout the platform, no internet-based service can guarantee absolute protection. Players should keep their login credentials confidential, use strong passwords and notify customer support immediately if they suspect unauthorised access to their accounts.

Data Retention

Personal information is retained only for as long as necessary to provide casino services, comply with legal obligations, prevent fraudulent activity and resolve disputes.

Certain information may continue to be retained after an account has been closed where required by gambling regulations, taxation legislation, anti-money laundering laws or other applicable legal requirements.

Cookies

SCR111 Casino uses cookies and similar technologies to improve website functionality and enhance the player experience.

Cookies help us to:

maintain secure login sessions;
remember player preferences;
analyse website traffic and performance;
improve website usability;
personalise content and promotional offers where permitted.

Players may manage or disable cookies through their browser settings. Please note that restricting cookies may affect the functionality of certain parts of the website.

Your Rights

Depending on the laws applicable in your jurisdiction, you may have the right to:

access the personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of personal data where permitted by law;
object to or restrict certain processing activities;
withdraw consent for promotional communications;
request a copy of your personal information where applicable.

Identity verification may be required before privacy-related requests can be processed.

Contact Information

If you have any questions regarding this Privacy Policy or the way SCR111 Casino processes personal information, please contact our Customer Support team.

Where permitted by applicable law, you may also lodge a complaint with the relevant privacy or data protection authority if you believe your personal information has not been handled in accordance with applicable legal requirements.